FREQUENTLY ASKED QUESTIONS
Shipping and Delivery information
For our Standard Logo Shoe Covers Items are typically shipped out within 3 to 5 days and arrive a few days later.
Custom orders are shipped out roughly 30 days after the logo has been approved and will arrive around 10 to 14 days later
Items may be shipped directly from our warehouse or our suppliers to get to you quickly.
Expedited Deliveries are available on most items for additional fees
DO YOU SHIP WORLDWIDE?
We can provide International Shipping on a few items. Please contact us before you place your order to confirm International shipping options
I HAVEN’T RECEIVED MY ORDER?
Please contact us and we will do our absolute best to resolve the issue!
Please note we cannot be held responsible for items undelivered due to an incorrect address being entered or the post office/courier not being contacted when you have received a notice of non- delivery.
THERE IS A PROBLEM WITH MY ORDER OR MY ITEM IS FAULTY
Please contact us and we will work to solve this issue
CAN I TRACK MY ORDER?
Yes, you will receive an email once your order has been shipped with tracking information. You can also go to header and click Track order and get your current information
WILL I HAVE TO PAY INTERNATIONAL TAXES & DUTIES?
Tiger Effects cannot control and is not responsible for any duties/taxes applied to your package.
You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information.
Note, in rare occasions custom agents may delay delivery of some packages.
HOW DO I PAY?
We accept the following payment cards: Visa, Visa Debit, MasterCard and American Express. You can also pay via PayPal.
WHAT IS YOUR RETURNS POLICY?
Our Policy is 30 Days Return from when the item arrives at the destination on domestic shipments
If our shoe covers don’t fit, (please check our measurement guide) or not what you expect them to be, please feel free to send it back to us. We included a return shipping label so it won’t cost you anything.
HOW DO I RETURN AN ITEM?
Items being returned should be in original packaging that they were shipped in and in the condition it arrived in.
Send Them to:
18801 N Dale Mabry Highway, PMB 64692, Lutz, Florida 33548
We included a return shipping label so it won’t cost you anything.
Please email us at ADMIN@TIGEREFFECTS.COM to start the process.
REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
I HAVE A QUESTION THAT ISN’T ANSWERED HERE?
Please email us at ADMIN@TIGEREFFECTS.COM